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Job Details

Job Title:

Senior Specialist, US Channel Business Capabilities


Lenexa, KS, Nationwide United States, USA



Industry Sector:


Industry Type:

Animal Health

Career Type:


Job Type:

Full Time

Minimum Years Experience Required:




Open Until:

October 12, 2022

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Senior Specialist, US Channel Business Capabilities

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Job Description


New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.


The Senior Specialist, US Channel Business Capabilities is a key role within our US Strategy and Business Channels organization.   The scope of this role is to partner with US commercial leaders and the business by assisting in  the development and execution of long-term and short-term business strategies in the channel,  managing channel partner contracts and communicating with our internal stakeholders with the goal to strengthen our channel partner satisfaction.  This field based role reports to the Director, Channel Operations. 

Key responsibilities may include, but are not limited to: 

  •  Supports strategic discussions with US commercial and channel leaders.
  • Partners with US legal department to develop and execute channel partner agreements by a deadline.
  • Assists in the development of long-term and short-term business strategies in the channel in collaboration with the Channel Account Managers, the Channel Marketing Specialist,  and other internal stakeholders to ensure alignment of these objectives.
  • Assist in executing opportunities with our channel partners and defining key actions required to accelerate sales.
  • Ability to learn and utilize MAH operating systems effectively, such as sales dashboards, contract managements system, and inventory monitoring platform.
  • Define, track metrics and develop processes to improve channel partner performance and develop a regular cadence of communicating these key metrics and measuring contract compliance.
  • Accurately track and monitor performance against established standards and key performance indicators, addressing escalated issues and working with Management by taking recommendations and suggestions to improve performance.
  • Ability to troubleshoot issues, collect data, establish facts and draw valid conclusions.
  •  Provide weekly reports and implement feedback in a timely and quality fashion.
  • Work closely with species and business function leads to identify operational effectiveness with channel partners.
  • Ability to manage multiple projects and work streams concurrently.


Education Minimum Requirement: 

  • Bachelor's Degree required
  • Minimum of 5 years' experience in distributor/channel management, sales marketing or other related area preferably with animal health industry



  • Strong customer management, influencing and problem solving capabilities 
  • Proven ability to manage multiple projects concurrently, meet deadlines in a fast-paced environment. 
  • Excellent financial/business acumen, analytical and critical thinking and skills
  • High energy, positive thinker, collaborator, and detail oriented
  • Exhibits strong emotional intelligence, integrity and trustworthiness 
  • Demonstrated computer proficiency including MS Office Suite
  • Ability to successfully handle multiple channel partners, each with independent issues and timelines


Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world's food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.
Through our commitment to The Science of Healthier Animals , we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.


Who we are

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.


What we look for 

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.



In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.


If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.


US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.


Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.


Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 


Employee Status:




No relocation


VISA Sponsorship:


Travel Requirements:



Flexible Work Arrangements:

Remote Work


Valid Driving License:



Number of Openings:



Requisition ID:R178024

To apply please click on APPLY TO THIS POSITION
Job Post Date: 08/13/22
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