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Job Details

Job Title:

Account Manager, Companion Animals (Toronto GTA)


Toronto, ON, Central Canada, Canada



Industry Sector:


Industry Type:

Animal Health

Career Type:


Job Type:

Full Time

Minimum Years Experience Required:




Open Until:

October 12, 2022

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Job Description


Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.


Account Manager, Companion Animals

Territory: Toronto GTA/East/Oshawa/Scarborough/Markham/Whitby/Peterborough/Durham Region

Reporting to the Regional Business Manager, Central Ontario - Companion Animal Business Unit, the Account Manager is responsible for achieving the annual sales and business objectives within their territory by coordinating the development, implementation and monitoring of the Territory Tactical Plans, ensuring alignment with Regional and National Business unit objectives.


The Account Manager is responsible for understanding the customer needs and communicating accurate and complete product information through on-going calls on targeted companion animal veterinarians with the goal of increasing sales and market penetration in the territory. This also includes conducting Continuing Education meetings, attending product and sales training, and participating in conferences and conventions.


The Account Manager identifies networks and develops strong working relationships with key customers including Key Opinion Leaders, Community advocacy within their geography. The Account Manager will complete their tasks in a manner fully consistent with our company's commitment to our Values and Standards, policies, procedures, industry standards and all laws and regulations.


The Account Manager optimizes business potential in the territory through effective analysis, planning, implementation and organization of work. The Account Manager manages territory data through CRM and / or other relevant territory management tools. There are other administrative duties which include weekly reports, expense reports and requests from clients.


The incumbent has the obligation to report Product Quality Complaints as per applicable processes.



  • Bachelor degree, Science Degree or Degree in Veterinary Medicine
  • Some experience in pharmaceutical sales in the Animal Health Industry
  • Good knowledge and/or openness to develop in the Animal Health Industry
  • Working knowledge of products, disease, competition and the industry
  • Proficiency in office technology and related software
  • Communication skills (both oral and written)
  • Presentation and facilitation skills
  • Negotiation skills
  • Self-starter with a broad range of People, Business, and Strategic skills
  • Strong knowledge of our company's policies, procedures, industry standards and laws and regulations
  • A valid driver's license is required
  • Language: English


Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world's food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.


Through our commitment to The Science of Healthier Animals , we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.


Who we are

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.


What we look for 

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.


Search Firm Representatives Please Read Carefully 

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 


Employee Status:






VISA Sponsorship:

Travel Requirements:


Flexible Work Arrangements:


Number of Openings:



Requisition ID:R176072

To apply please click on APPLY TO THIS POSITION
Job Post Date: 08/13/22
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